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UwU Market
EXCHANGES
UWU MARKET WILL GLADLY ACCEPT AN EXCHANGE IN THE FORM OF STORE CREDIT, ONLY.
EXCHANGES ARE AVAILABLE WITHIN 5 DAYS OF DELIVERY. TO EXCHANGE AN ITEM CONTACT US IMMEDIETLY AT SUPPORT@UWUMARKET.US TO OPEN AN EXCHANGE TICKET. ONE EXCHANGE MAXIMUM PER ORDER. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING COSTS TO RETURN ITEM(S) TO UWU MARKET. PLEASE ALLOW UP TO 7 BUSINESS DAYS TO PROCESS PACKAGES RECEIVED. AFTER PROCESSING, THE STORE CREDIT CODE WILL BE EMAILED TO THE CUSTOMER. THE STORE CREDIT WILL ONLY INCLUDE THE COST OF THE ITEM(S) AND ANY APPLICABLE TAXES PAID (CALIFORNIA RESIDENTS). INITIAL SHIPPING CHARGES ARE NOT CREDITED.
REFUNDS
WE MAINTAIN A STRICT NO REFUND POLICY. REFUNDS ARE NOT ALLOWED UNLESS IT IS DUE TO A MERCHANDISE DEFECT. ALL CLAIMS MUST BE MADE WITHIN 5 DAYS OF DELIVERY. ANY CLAIMS OUTSIDE OF THIS TIMEFRAME WILL NOT BE ACCEPTED, NO EXCEPTIONS. CONTACT US AT SUPPORT@UWUMARKET.US AND PROVIDE AN ORDER NUMBER AND A DETAILED EXPLANATION OF THE ISSUE. REFUND REQUESTS ARE HANDLED ON A CASE BY CASE BASIS.
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